Insightech for Online Retail
Instantly detect checkout hiccups, uncover avenues for storefront enhancements, receive real-time alerts on sales trends, and assess the impact of your online store's revamp -all in one product!Learn more
Minimise checkout errors causing cart abandonment
Insightech also allows businesses to quickly identify and measure the impact of website errors and bugs (such as coupon code errors blocks sales at checkout), and share session replays with developers for rapid resolution. Ask a Question
Create seamless website experiences users love
Insightech helps retailers create seamless website experiences that users love by measuring the conversion rate impact of page content prioritising what you should be focusing on first in your A/B testing tools.Ask a Question
Clear insights in one box
Insightech provides tools to identify and resolve user experience friction from checkout errors using interactive funnel reports, automated form analysis, and high-quality session replays.Ask a Question
Comprehensive guide to navigating the complex process of website re-platforming.
- Identifying Limitations of the Current Platform
- Aligning Re-platforming Goals with Business Strategy
- Conducting a Comprehensive UX, Marketing and Tech Audit
- Questions to consider when analysing your site’s digital experience
Case Study: Blue Bungalow
Key Results with Insightech:📖 Read Case Study
✔️ 4X higher conversion rate across mobile and desktop for users who viewed customer reviews
✔️ Significantly reduced time developers spent identifying site issues
APAC loves us for digital experience insights
"Insightech is a super user-friendly tools and in just a few clicks you can unlock powerful insights than unlock UX opportunities."
"Incredible amounts of depth coupled with amazing staff. It's giving us powerful investigation tools when we need answers on specific customer behaviour questions."
"Insightech is a great tool in terms of understanding customer behaviour, identifying errors on the website, improving conversion and overall enhancing customer experience."
"The ability to trouble shoot issues, monitor new features and improve the CX across our sites. Easy to use and extract insights that return real value for us."
Website User Experience Analytics Unified in One Platform.
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Understand digital experience from the user perspective with Session Replay.Learn more
Intuitively interact with any page content or issue to measure its real-world value. Get advanced out-of-the-box measurement capability to quantify the impact common events and behaviour are having on your conversion funnels.
Use advanced segmentation to slice and dice any report to quickly compare user behaviours across multiple date ranges. Fully unlock your analytics capability with modular segmentation that stacks quickly to answer any combination of questions.
Know where the critical failure points are throughout your user acquisition flows with Interactive Funnels. Explore how conversion rates differ between user segments. Understand why users abandoned their cart to maximise your conversion rates.
Combine click maps with session replays to understand why buyer journeys convert. Quickly analyse behaviour across multiple users with advanced segmentation and scrolling heat maps. Use these deep contextual insights to optimise on-page content and get more conversions.
The longer friction points go unresolved the more they directly impact conversion rates and revenue. Save notes for colleagues and visually communicate exact points in time from session replays. Work collaboratively to get your team up to speed faster.
Privacy is a big deal. Protect user identity with smart masking of personally identifiable information (PII) within the browser. No PII data is captured or transferred ensuring user privacy is protected.
Get accurate digital experience intelligence to pinpoint precisely where forms cause friction and minimise cart abandonment. Context matters. Understand your forms better by experiencing the journey through their eyes to know why they didn't convert.