Insightech for Online Retail

Instantly detect checkout hiccups, uncover avenues for storefront enhancements, receive real-time alerts on sales trends, and assess the impact of your online store's revamp -all in one product!

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A few of our customers

Minimise checkout errors causing cart abandonment

Insightech also allows businesses to quickly identify and measure the impact of website errors and bugs (such as coupon code errors blocks sales at checkout), and share session replays with developers for rapid resolution.

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Create seamless website experiences users love

Insightech helps retailers create seamless website experiences that users love by measuring the conversion rate impact of page content prioritising what you should be focusing on first in your A/B testing tools.

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Clear insights in one box

Insightech provides tools to identify and resolve user experience friction from checkout errors using interactive funnel reports, automated form analysis, and high-quality session replays.

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Comprehensive guide to navigating the complex process of website re-platforming.

  • Identifying Limitations of the Current Platform
  • Aligning Re-platforming Goals with Business Strategy
  • Conducting a Comprehensive UX, Marketing and Tech Audit
  • Questions to consider when analysing your site’s digital experience

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Case Study: Blue Bungalow

Key Results with Insightech:

✔️ 4X higher conversion rate across mobile and desktop for users who viewed customer reviews

✔️ Significantly reduced time developers spent identifying site issues

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APAC loves us for digital experience insights

Insightech is a leader in Asia Pacific Digital Analytics on G2 Insightech is a leader in Digital Analytics on G2
5 star review for insightech's customer Christelle on July 27 2023.


"Insightech is a super user-friendly tools and in just a few clicks you can unlock powerful insights than unlock UX opportunities."

5 star review for insightech's customer Christelle on July 27 2023.


"Incredible amounts of depth coupled with amazing staff. It's giving us powerful investigation tools when we need answers on specific customer behaviour questions."

5 star review for insightech's customer Christelle on July 27 2023.


"Insightech is a great tool in terms of understanding customer behaviour, identifying errors on the website, improving conversion and overall enhancing customer experience."

5 star review July 26 2023


"The ability to trouble shoot issues, monitor new features and improve the CX across our sites. Easy to use and extract insights that return real value for us."

Website User Experience Analytics Unified in One Platform.

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Insightech's G2 High Performer Asia Pacific award for 2023
Insightech's G2 high performer badge 2023


Use advanced segmentation to slice and dice any report to quickly compare user behaviours across multiple date ranges. Fully unlock your analytics capability with modular segmentation that stacks quickly to answer any combination of questions.

Insights Notes

The longer friction points go unresolved the more they directly impact conversion rates and revenue. Save notes for colleagues and visually communicate exact points in time from session replays. Work collaboratively to get your team up to speed faster.

Visual Form Analysis

Get accurate digital experience intelligence to pinpoint precisely where forms cause friction and minimise cart abandonment. Context matters. Understand your forms better by experiencing the journey through their eyes to know why they didn't convert.