When: TBC
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Thurs, June 22, 2023
▶️ Replay Available Here
With budgets tight and resources limited, everyone is trying to do more with less these days. Maximising return on investment from your feedback collection tools becomes crucial. In this session we focus on the power of Experience Analytics in bridging the divide between when your website visitors complain about an error/bug and A/B testing solutions to solve these issues.
Wed, May 3, 2023
▶️ Replay Available Here
According to Baymard research, a staggering 70% of shoppers this year reach the checkout but do not complete their purchase. Although not all drop-offs indicate genuine buying intent it's essential to prioritise optimising this stage of the customer journey.
Wed, Mar 29, 2023
▶️ Replay Available Here
In the ever-evolving digital landscape, changes in your conversion rate are often indicators of shifts in the digital experience. To stay ahead, testing new page template designs is crucial.
Thu, Oct 20, 2022
▶️ Replay Available Here
Just because it's not clickable doesn't mean it can't be measured. You can now easily quantify the impact website content (such as product reviews, imagery, messaging, returns policies etc.) has on revenue. In this webinar we'll share how to do this on your website.
Olivia Yi
Head of Product, Travello
Nazira Mirzakhan
Digital Acquisition Manager, Australian Institute of Business
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Emma Filliponi
eCommerce & Digital Marketing Manager, Blue Bungalow
Understand digital experience from the user perspective with Session Replay.
Intuitively interact with any page content or issue to measure its real-world value. Get advanced out-of-the-box measurement capability to quantify the impact common events and behaviour are having on your conversion funnels.
Use advanced segmentation to slice and dice any report to quickly compare user behaviours across multiple date ranges. Fully unlock your analytics capability with modular segmentation that stacks quickly to answer any combination of questions.
Know where the critical failure points are throughout your user acquisition flows with Interactive Funnels. Explore how conversion rates differ between user segments. Understand why users abandoned their cart to maximise your conversion rates.
Combine click maps with session replays to understand why buyer journeys convert. Quickly analyse behaviour across multiple users with advanced segmentation and scrolling heat maps. Use these deep contextual insights to optimise on-page content and get more conversions.
The longer friction points go unresolved the more they directly impact conversion rates and revenue. Save notes for colleagues and visually communicate exact points in time from session replays. Work collaboratively to get your team up to speed faster.
Privacy is a big deal. Protect user identity with smart masking of personally identifiable information (PII) within the browser. No PII data is captured or transferred ensuring user privacy is protected.
Get accurate digital experience intelligence to pinpoint precisely where forms cause friction and minimise cart abandonment. Context matters. Understand your forms better by experiencing the journey through their eyes to know why they didn't convert.
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