Navigate the complexities of online banking user journeys with precise digital experience insights. With Insightech you can use these clear insights to optimise critical touchpoints on your website, enhance user trust and drive seamless onboarding experiences.
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In the banking sector, user retention starts from the first click. With Insightech, ensure users aren't deterred by intricate application steps or confusing forms. Optimise every touchpoint, from landing pages to multi-step sign-ups.
Banking is about trust and speed. With Insightech, share actionable insights with your team in real-time. Dive deep into user behaviour, ensuring swift actions based on real data, and enhance the responsiveness of your digital platforms.
Banking customers expect personalised services without compromising their data. With Insightech you get insights to tailor digital experiences to individual user needs while ensuring the highest standards of data privacy and compliance. A range of data hosting options are available - including local hosting in Australia.
Understand digital experience from the user perspective with Session Replay.
Intuitively interact with any page content or issue to measure its real-world value. Get advanced out-of-the-box measurement capability to quantify the impact common events and behaviour are having on your conversion funnels.
Use advanced segmentation to slice and dice any report to quickly compare user behaviours across multiple date ranges. Fully unlock your analytics capability with modular segmentation that stacks quickly to answer any combination of questions.
Know where the critical failure points are throughout your user acquisition flows with Interactive Funnels. Explore how conversion rates differ between user segments. Understand why users abandoned their cart to maximise your conversion rates.
Combine click maps with session replays to understand why buyer journeys convert. Quickly analyse behaviour across multiple users with advanced segmentation and scrolling heat maps. Use these deep contextual insights to optimise on-page content and get more conversions.
The longer friction points go unresolved the more they directly impact conversion rates and revenue. Save notes for colleagues and visually communicate exact points in time from session replays. Work collaboratively to get your team up to speed faster.
Privacy is a big deal. Protect user identity with smart masking of personally identifiable information (PII) within the browser. No PII data is captured or transferred ensuring user privacy is protected.
Get accurate digital experience intelligence to pinpoint precisely where forms cause friction and minimise cart abandonment. Context matters. Understand your forms better by experiencing the journey through their eyes to know why they didn't convert.
Get all the data and insights you need on day one from a single line of tracking code.
Get full visibility over how visitors are interacting on your website.
Answer unexpected ad hoc questions without having to track issues in advance.
Our experienced local analysts will support you at every step of the way.
✔️ Streamlining product page experiences for conversions
✔️ Significantly reducing time developers spend identifying site issues which impact conversions
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✔️ Deep diving into user behaviour data with Insightech
✔️ Quickly understands why digital friction impacts website conversions at key touchpoints such as the checkout experience
✔️ 100% visibility on all user experiences and issues
✔️ Reduces time to debug website errors from hours down to minutes
See how Insightech can help your team drive higher conversions from clear digital experience insights
© 2021 Insightech
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