Poor website user experience costs your business money.
Insightech helps businesses swiftly pinpoint and prioritise website issues, offering opportunities to enhance user experience and drive higher conversion rates.
Insightech helps businesses swiftly pinpoint and prioritise website issues, offering opportunities to enhance user experience and drive higher conversion rates.
Purchase journeys on your website (including checkouts and multi-step application forms) are critical touchpoints however neglecting this aspect of the experience can deter potential customers and alienate existing ones, tarnishing your brand's reputation over time.
With abundant, unsampled data on user behaviour, you gain invaluable insights into individual user experiences.
.png)
.png)
While understanding the significance of digital experience is crucial, having the right tools to actualise this understanding is paramount.
With Insightech you get a comprehensive view into the experience of users on your website to help you discover and prioritise issues causing friction in the purchase journey.
Get all the data and insights you need on day one from a single line of tracking code.
Get full visibility over how visitors are interacting on your website.
Answer unexpected ad hoc questions without having to track issues in advance.
Our experienced local analysts will support you at every step of the way.
Key Results with Insightech:
✔️ 4X higher conversion rate across mobile and desktop for users who viewed customer reviews
✔️ Significantly reduced time developers spent identifying site issues
.png)
See how Insightech can help your team drive higher conversions from clear digital experience insights
Understand digital experience from the user perspective with Session Replay.
Intuitively interact with any page content or issue to measure its real-world value. Get advanced out-of-the-box measurement capability to quantify the impact common events and behaviour are having on your conversion funnels.
Use advanced segmentation to slice and dice any report to quickly compare user behaviours across multiple date ranges. Fully unlock your analytics capability with modular segmentation that stacks quickly to answer any combination of questions.
Know where the critical failure points are throughout your user acquisition flows with Interactive Funnels. Explore how conversion rates differ between user segments. Understand why users abandoned their cart to maximise your conversion rates.
Combine click maps with session replays to understand why buyer journeys convert. Quickly analyse behaviour across multiple users with advanced segmentation and scrolling heat maps. Use these deep contextual insights to optimise on-page content and get more conversions.
The longer friction points go unresolved the more they directly impact conversion rates and revenue. Save notes for colleagues and visually communicate exact points in time from session replays. Work collaboratively to get your team up to speed faster.
Privacy is a big deal. Protect user identity with smart masking of personally identifiable information (PII) within the browser. No PII data is captured or transferred ensuring user privacy is protected.
Get accurate digital experience intelligence to pinpoint precisely where forms cause friction and minimise cart abandonment. Context matters. Understand your forms better by experiencing the journey through their eyes to know why they didn't convert.
© 2021 Insightech
.svg)