Acquiring new website visitors can be costly. With Digital Experience Analytics you can uncover the reasons behind user friction caused by website errors or suboptimal page content. Insightech enables easy access to analytics throughout your organisation, facilitating faster A/B testing and continuous website improvement.
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Stop switching between different analytics and session replay tools. Eliminate data black holes from incomplete hard-to-access data. Data storage options available for either the US or Australia depending on your preference.
Our local aussie customer success will work closely with you to ensure you're maximising the value of Insightech. Ongoing support documentation, training videos and user guides help get the rest of your team up and running in no time as well.
Use session replay to walk in the shoes of individual users. When you spot an issue simply create a filter to find similar users who experienced the exact same experience or website error. Then measure how that issue is impacting where users drop out of the funnel and it's conversion rate and revenue impact.
Key Results with Insightech:
✔️ 4X higher conversion rate across mobile and desktop for users who viewed customer reviews
✔️ Significantly reduced time developers spent identifying site issues
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Olivia Yi
Head of Product, Travello
Nazira Mirzakhan
Digital Acquisition Manager, Australian Institute of Business
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Emma Filliponi
eCommerce & Digital Marketing Manager, Blue Bungalow
Understand digital experience from the user perspective with Session Replay.
Intuitively interact with any page content or issue to measure its real-world value. Get advanced out-of-the-box measurement capability to quantify the impact common events and behaviour are having on your conversion funnels.
Use advanced segmentation to slice and dice any report to quickly compare user behaviours across multiple date ranges. Fully unlock your analytics capability with modular segmentation that stacks quickly to answer any combination of questions.
Know where the critical failure points are throughout your user acquisition flows with Interactive Funnels. Explore how conversion rates differ between user segments. Understand why users abandoned their cart to maximise your conversion rates.
Combine click maps with session replays to understand why buyer journeys convert. Quickly analyse behaviour across multiple users with advanced segmentation and scrolling heat maps. Use these deep contextual insights to optimise on-page content and get more conversions.
The longer friction points go unresolved the more they directly impact conversion rates and revenue. Save notes for colleagues and visually communicate exact points in time from session replays. Work collaboratively to get your team up to speed faster.
Privacy is a big deal. Protect user identity with smart masking of personally identifiable information (PII) within the browser. No PII data is captured or transferred ensuring user privacy is protected.
Get accurate digital experience intelligence to pinpoint precisely where forms cause friction and minimise cart abandonment. Context matters. Understand your forms better by experiencing the journey through their eyes to know why they didn't convert.
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Fill out the form to let us know how we can assist. Our team will be in touch within one business day.
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