Poor website user experience costs your business money.

Insightech helps businesses swiftly pinpoint and prioritise website issues, offering opportunities to enhance user experience and drive higher conversion rates.

83% of consumers will abandon a brand if they're unsatisfied with the digital experience

Errors and bugs on your website negatively impact digital experience.

Purchase journeys on your website (including checkouts and multi-step application forms) are critical touchpoints however neglecting this aspect of the experience can deter potential customers and alienate existing ones, tarnishing your brand's reputation over time.

Collecting insights is key to understanding why problems cause users to struggle.

With abundant, unsampled data on user behaviour, you gain invaluable insights into individual user experiences.

collecting insights is key to understanding digital experience
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Get clear digital experience insights with Insightech

While understanding the significance of digital experience is crucial, having the right tools to actualise this understanding is paramount.

With Insightech you get a comprehensive view into the experience of users on your website to help you discover and prioritise issues causing friction in the purchase journey.

Get the tools you need in a one product to quickly identify and fix issues on your website which are impacting digital experience.

Explore Features

What makes your experience with Insightech unique

Easy Setup

Get all the data and insights you need on day one from a single line of tracking code.

Track Everything

Get full visibility over how visitors are interacting on your website.

Retroactive Insights

Answer unexpected ad hoc questions without having to track issues in advance.

Local Help

Our experienced local analysts will support you at every step of the way.

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“The most important metric at BRG is conversion rate. Insightech helps us understand the drivers behind that across our digital journey.”

Mark Grace, Insights Director at Big Red Group, shares how they use Insightech to drive their conversion rate optimisation program and make finding insights simple.

Case Study: Blue Bungalow

Key Results with Insightech:

✔️ 4X higher conversion rate across mobile and desktop for users who viewed customer reviews

✔️ Significantly reduced time developers spent identifying site issues

📖 Read Case Study
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See how Insightech can help your team drive higher conversions from clear digital experience insights


Use advanced segmentation to slice and dice any report to quickly compare user behaviours across multiple date ranges. Fully unlock your analytics capability with modular segmentation that stacks quickly to answer any combination of questions.

Insights Notes

The longer friction points go unresolved the more they directly impact conversion rates and revenue. Save notes for colleagues and visually communicate exact points in time from session replays. Work collaboratively to get your team up to speed faster.

Visual Form Analysis

Get accurate digital experience intelligence to pinpoint precisely where forms cause friction and minimise cart abandonment. Context matters. Understand your forms better by experiencing the journey through their eyes to know why they didn't convert.