Optimise conversion rates and customer experiences, with comprehensive data and actionable insights from day one.
Identify the key problems in your conversion funnels with interactive funnel reports and visual form analysis.
Watch high quality session replays to learn exactly why users drop out of your conversion funnels.
Quantify opportunities quickly with point & click search, to understand which solutions need to be prioritised to improve revenue.
Point & click on any report, content, or issue that you find, to quantify it instantly. All the data you need available out-of-the-box, to quickly quantify common events, or which issues are impacting conversions the most.
Slice and dice any report using segments to quickly compare behaviours between multiple audiences, or across multiple date ranges. Segments are modular and can be stacked quickly to answer any combination of questions.
Interactive funnels can be set up on any dynamic content or event, allowing you to quickly identify the failure points throughout your user acquisition flows. Click any abandonment point to explore why users have abandoned, or apply segments to compare conversion rates of different audiences.
Click maps dynamically overlay in replays, to give you clear visibility on what users interact with when they convert. Apply segments to quickly compare behaviours across audiences, and combine with scrolling heat maps to understand how to optimise on-page content.
Form reports automatically detect and overlay on top of your dynamic forms, pinpoint the key fields causing the most form abandonment. Abandoning users can be clicked and explored, to understand their user journey and why they dropped off.
High quality session replays let you watch the full journeys and frustration points of customers. These work out-of-the-box with your dynamic content and single page applications (SPA), to help you quickly understand why customers get frustrated, and what needs to be fixed.
Save notes and communicate insights visually with your team in key moments of session replays. Get your team quickly up to speed on the same insights and issues your visitors are facing, and what needs to be fixed.
User privacy is protected with smart PII masking within the browser, with Insightech’s PII masking feature. No PII data is captured or transferred, ensuring your users privacy is protected.
Real-time streaming data to power real-time dashboards, anomaly detection, segmentation, recommendation engine, marketing attribution and other machine learning use cases.
Find out how Insightech can help you unlock missed revenue opportunities, and improve your digital customer experiences
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