Unlock more conversions on your website with unsampled digital experience insights and a suite of tools to understand digital experience friction.
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Dive into individual user experiences with ease with session replay. Visually see how you can improve your content by walking in the shoes of real users and experiencing digital experience friction first hand.
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Click Map Reports help you understand what element or links users have interacted with on each page to understand which content is driving your website conversions.
Trial This FeatureSpot where users drop off your form. Spot issues and digital experience friction which might conversions then watch those relevant session replay recordings to understand why the friction is a problem.
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Create audience segments based on how visitors interacted with your site - for example users who experienced a specific error text when attempting to progress through your checkout or form.
Trial This FeatureSetup conversion funnels and dentify exactly where users drop off. Then dive into the individual experience of those users with session replay recordings to visualise for others in your business where the issues are.
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Understand digital experience from the user perspective with Session Replay.
Intuitively interact with any page content or issue to measure its real-world value. Get advanced out-of-the-box measurement capability to quantify the impact common events and behaviour are having on your conversion funnels.
Use advanced segmentation to slice and dice any report to quickly compare user behaviours across multiple date ranges. Fully unlock your analytics capability with modular segmentation that stacks quickly to answer any combination of questions.
Know where the critical failure points are throughout your user acquisition flows with Interactive Funnels. Explore how conversion rates differ between user segments. Understand why users abandoned their cart to maximise your conversion rates.
Combine click maps with session replays to understand why buyer journeys convert. Quickly analyse behaviour across multiple users with advanced segmentation and scrolling heat maps. Use these deep contextual insights to optimise on-page content and get more conversions.
The longer friction points go unresolved the more they directly impact conversion rates and revenue. Save notes for colleagues and visually communicate exact points in time from session replays. Work collaboratively to get your team up to speed faster.
Privacy is a big deal. Protect user identity with smart masking of personally identifiable information (PII) within the browser. No PII data is captured or transferred ensuring user privacy is protected.
Get accurate digital experience intelligence to pinpoint precisely where forms cause friction and minimise cart abandonment. Context matters. Understand your forms better by experiencing the journey through their eyes to know why they didn't convert.
Insightech comes with tools to help your team share the insights they uncover more easily. Share specific moments of digital experience friction with a single URL in email, slack, teams or other channel.
Trial This Feature✔️ 100% visibility on all user experiences and issues
✔️ Reduces time to debug website errors from hours down to minutes
✔️ Streamlining product page experiences for conversions
✔️ Significantly reducing time developers spend identifying site issues which impact conversions
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✔️ Deep diving into user behaviour data with Insightech
✔️ Quickly understands why digital friction impacts website conversions at key touchpoints such as the checkout experience
Get all the data and insights you need on day one from a single line of tracking code.
Get full visibility over how visitors are interacting on your website.
Answer unexpected ad hoc questions without having to track issues in advance.
Our experienced local analysts will support you at every step of the way.
See how Insightech can help your team drive higher conversions from clear digital experience insights
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