Insightech vs. Contentsquare

Capture 100% of your website user experience in one unified platform

Don't miss opportunities to improve your website experience, lift conversions and increase sales because your data was sampled.

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A few of our customers

What makes Insightech different?

Data Collection

Capture User Experiences: Insightech captures 100% of user experiences with video replays of their experience on your website - without random sampling the data.

Low maintenance, low effort: With one line of tracking code you can retrospectively answer business questions with confidence, attribute marketing campaign traffic and serve behavioural insights to product teams.

Analysis and Insights

Click maps work with Dynamic Content: Modern websites use dynamic content which is constantly changing (such as personalised recommendations, variable pricing and image carousels). Rather than limiting your analysis to high level zones on the page, Insightech helps you measure in detail the conversion impact of these individual elements (including the dynamic content on the page).

Point and click segmentation: Create and analyse segments of your traffic who encountered specific error text (for example coupon code or payment failed errors). Measure the conversion impact of these scenarios then escalate to developers to fix.

Collaboration

Iterate designs faster with web developers: You know where the problem is but your developers will want to recreate the issue before deploying a fix. With Insightech's Notes feature you can share individual moments where the visitor got stuck.

Happier customers: Quickly recreate specific error scenarios from customer support tickets to understand how that visitor was impacted. Create a segment to find similar visitors who had the same problem and measure the how much it impacted conversion rates.

Privacy first:
Data entered into form fields is private by default meaning sensitive customer details on payments pages remain confidential when sharing session replay recordings with others in your team or across the business.

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Segmentation

Use advanced segmentation to slice and dice any report to quickly compare user behaviours across multiple date ranges. Fully unlock your analytics capability with modular segmentation that stacks quickly to answer any combination of questions.

Insights Notes

The longer friction points go unresolved the more they directly impact conversion rates and revenue. Save notes for colleagues and visually communicate exact points in time from session replays. Work collaboratively to get your team up to speed faster.

Visual Form Analysis

Get accurate digital experience intelligence to pinpoint precisely where forms cause friction and minimise cart abandonment. Context matters. Understand your forms better by experiencing the journey through their eyes to know why they didn't convert.

testimonial from blue bungalow - a customer of insightech
picture of kenneth phoon - a customer of insightech
5 star reviews of insightech from july 26 2023
"Attribution at your fingertips"

Kenneth Phoon

Data Manager
"Insightech gives a much clearer picture of our upstream data without the need for complex implementations or setup. Pair that up with direct access to raw data, you have a very powerful tool at your fingertips.

On top of analysing traffic to the website, Insightech went outside of their scope of work to assist with building related customised projects to cater to unique problems faced."

Website User Experience Analytics Unified in One Platform.

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Insightech's G2 High Performer Asia Pacific award for 2023
Insightech's G2 high performer badge 2023