Telco

Connect with your customers through great digital experiences

Telecommunication
session replay

Unlock new customer acquisition opportunities

Quickly identify and quantify the biggest issues preventing high-intent visitors from converting. Interactive funnel reports, automated form analysis, and session replays work with all of your dynamic content, to help you identify and remove conversion blockers from your sign up flow.

Faster and more effective A/B Testing optimisation

Increase A/B testing success rates, with accurate insights on which A/B tests, content, and website features, influence your visitors to convert the most. Focus tests on the biggest opportunities to increase conversions, by removing blockers, or re-organising your content.

A/B testing
marketing campaigns

Improve onsite personalisation with powerful data

A fully comprehensive real-time dataset, makes new personalisation use cases possible. Every behavioral data point, content, and website data layer is captured out-of-the-box, meaning all of the data you need is instantly available and ready to be applied to your models.

Reduce call volumes and impacts on support teams

Resolve customer issues faster, to reduce the impact on call centre volumes and support teams. With full visibility on customer frustrations and issues, solutions can be found and communicated quickly with your customers.

reduce call volume

Talk to our experts

Find out how Insightech can help you unlock missed revenue opportunities, and improve your digital customer experiences

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