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Insightech × Tagalys Lunch & Learn

How Retailers Are Actually Optimising Conversion in Product Discovery

Thursday, 16 July 2026

12:00 PM – 4:00 PM AEST

Cumulus Inc.

45 Flinders Lane, Melbourne VIC 3000

About This Event

A joint session — Insightech × Tagalys

Most conversion rate optimisation programmes focus on checkout flows, landing pages, and A/B testing button colours. But sometimes the biggest opportunity in ecommerce CRO sits earlier in the journey — in the moments where shoppers are actively trying to find what they came for. Product discoverability and creating frictionless journeys are the key to a successful optimisation program.

Join us for an informal lunch with Insightech and Tagalys, where we’ll walk through what’s actually moving the needle in product discovery — across search, collection pages, and product recommendations — what works (and what insights surprised us!).

This isn’t a product demo. It’s a candid, practitioner-level conversation structured around the three moments that define your customer’s discovery experience — with specific, actionable takeaways you can bring back to your team the same week.

Tagalys

What to Expect

  • A structured conversation — not a panel, not a pitch — that follows the customer journey from search to cart
  • Real findings from session replay, heatmap, and scroll data on ecommerce sites — including patterns that surprised us
  • Merchandising use cases and outcomes from Tagalys clients across fashion, home goods, and lifestyle retail
  • An honest discussion about UX changes that didn’t move conversion — and why
  • Practical takeaways you can implement without a developer or a major platform change
  • A small-group format — space to ask questions and share what you’re seeing in your own store

Spaces are strictly limited. Register now to secure your seat.

What You'll Learn

Search is your highest-intent CRO surface

And the two types of problems that quietly kill it — UX vs. merchandising.

How shoppers really use collection pages

What session replay data reveals — and why positions 1–8 are almost the whole game.

PLP UX changes that actually converted

The ones that genuinely improved conversion — and the promising ones that didn't.

Placement beats recommendation logic

Why recommendation placement often matters more than the algorithm — and how to test it quickly.

The hidden cost of inventory-aware ranking

How it silently kills add-to-cart rates — and a simple fix most teams haven't tried.

Why personalisation underdelivers

What goes wrong on a poorly-configured product feed — and what to fix first.

A practical discovery audit checklist

Across search, collections, and recommendations — one you can run on your own store.

Register for This Event

Secure your spot — spaces are limited.

Trusted by Leading Brands

See how companies use Insightech to drive measurable results

Ballantynes
Ecommerce

Ballantynes

+71% higher revenue from text-based PLP refinements
Read their story
Vinomofo
Ecommerce

Vinomofo

$50k in additional monthly revenue recovered from checkout fix
Read their story
Oroton
Ecommerce

Oroton

$374k prevented in lost revenue per annum in checkout
Read their story

Turn Experience Into Revenue Insights

Get crystal-clear visibility into user behaviour, friction, and errors — prevent revenue loss, optimise journeys, and grow with confidence.