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Conversion Collective by Insightech Full-Day Summit

Conversion Collective by Insightech: Turning Customer Behaviour Into Business Growth

Thursday, 1 October 2026

8:30 AM – 4:00 PM AEST

The Calile Hotel — Grand Ballroom

48 James St, Fortitude Valley QLD 4006

About This Event

Conversion Collective is where Australia’s leading retail and financial services brands come together to turn customer data into competitive advantage.

Bringing together decision-makers from digital, analytics, customer experience, product, marketing, and optimisation teams, Conversion Collective explores how organisations can make insights more accessible, accelerate decision-making, and create better customer experiences at scale.

Through real-world case studies, emerging technology discussions, and peer-led conversations, attendees will discover how leading brands are leveraging data, AI, and behavioural insights to uncover opportunities, remove friction, and drive measurable business outcomes.

The day runs from 8:30 AM to 4:00 PM at The Calile Hotel’s Grand Ballroom, followed by lunch at Hellenika.

Need accommodation for the event? We’ve booked discounted rooms at The Calile. Book here!

What to Expect

  • A morning of presentations and panels from retail, finance, analytics, and marketing leaders
  • Real-world case studies from Australia’s leading brands
  • Discussion of emerging technology and AI in customer experience
  • A peer-led format for 50+ senior delegates
  • Practical takeaways you can bring back to your team
  • A 5-course lunch at Hellenika’s poolside venue

Who Should Attend

This event is designed for decision-makers from digital, analytics, customer experience, product, marketing, and optimisation teams at Australia’s leading retail and financial services brands.

Agenda

TimeSession
8:15 AM – 9:00 AMRegistration & Refreshments
9:00 AM – 9:40 AMInsightech Opening Keynote
9:40 AM – 10:40 AMMorning Sessions
10:40 AM – 11:10 AMBreak: Morning Tea & Networking
11:10 AM – 12:20 PMMid-Morning Sessions
12:20 PM – 1:00 PMFinal Keynote & Closing Remarks
1:00 PM – 4:00 PMLunch at Hellenika

Download Agenda

Speakers

Speaker lineup coming soon — check back for updates.

Sponsors

Insightech Braze Tagalys XPON Australia Optimizely

FAQs

FAQs

Spaces are strictly limited. Register now to secure your seat.

What You'll Learn

Real-world case studies

See how leading retail and financial services brands are turning customer data into competitive advantage.

Emerging technology in CX

Explore how AI and behavioural insights are being used to uncover opportunities and remove friction.

Peer-led conversations

Connect with decision-makers across digital, analytics, CX, product, marketing, and optimisation teams.

Insights that drive growth

Learn how to make insights more accessible, accelerate decisions, and create better customer experiences at scale.

Register for This Event

Secure your spot — spaces are limited.

Trusted by Leading Brands

See how companies use Insightech to drive measurable results

Ballantynes
Ecommerce

Ballantynes

+71% higher revenue from text-based PLP refinements
Read their story
Vinomofo
Ecommerce

Vinomofo

$50k in additional monthly revenue recovered from checkout fix
Read their story
Oroton
Ecommerce

Oroton

$374k prevented in lost revenue per annum in checkout
Read their story

Turn Experience Into Revenue Insights

Get crystal-clear visibility into user behaviour, friction, and errors — prevent revenue loss, optimise journeys, and grow with confidence.