Resolve customer issues faster, and improve customer satisfaction levels
Anything your customers have seen, experienced, or interacted with, can be searched to help you quickly recreate any experience, and pinpoint the exact cause of their frustration. Spend minutes to find and recreate issues, instead of hours with no clear answer.
High quality session replays let you recreate and watch the full journeys and frustration points of your customers, along with the same code that powered their experience. Quickly understand why customers get frustrated, and what needs to be fixed.
Seamlessly sharing insights, and customer issues with your team to quickly improve customer experiences. Frictionless experiences deliver more satisfied customers and higher revenue. Turn your frustrated customers into revenue opportunities.
Resolve customer issues faster, to reduce the impact on call volumes and support teams. With full visibility on customer frustrations and issues, solutions can be found and communicated quickly with your customers.